Support

We’re here to help.

For account, membership, privacy, moderation, or safety questions, contact our support and trust team.

Contact

Email: info@clearpasstechnologies.com

Target response time: within 24 hours.

Membership help

Use Restore Purchases in CivicGlow if an active Apple subscription is not recognized. Manage or cancel the plan in iOS Settings under your Apple Account subscriptions.

Account and privacy

The You & Safety tab includes controls to export your account data and request permanent account deletion.

Urgent safety

CivicGlow is not an emergency service. For an active emergency, call 911 or your local emergency number immediately.