Support
We’re here to help.
For account, membership, privacy, moderation, or safety questions, contact our support and trust team.
Contact
Email: info@clearpasstechnologies.com
Target response time: within 24 hours.
Membership help
Use Restore Purchases in CivicGlow if an active Apple subscription is not recognized. Manage or cancel the plan in iOS Settings under your Apple Account subscriptions.
Account and privacy
The You & Safety tab includes controls to export your account data and request permanent account deletion.
Urgent safety
CivicGlow is not an emergency service. For an active emergency, call 911 or your local emergency number immediately.